WE ARE REOPENING! FROM APRIL 13TH!
Yes! We are opening our doors again from April 13th and can't wait to see all our lovely clients face to face! We will be open Tuesday to Saturday from 11am to 5pm for you to come and browse (and chat...) You can also book an appointment between 9.30am and 11am if you need to collect an artwork or have an artwork/framing consultation.
To celebrate the re-opening of the gallery, from 00:01 on 13th April to 23:59 on 20th April we are offering 15% off framed artworks*. This discount is applied automatically at the checkout to the applicable product(s).
The 15% discount also applies to any orders placed of an unframed print(s) with additional bespoke framing. Please contact us directly to place an order in this instance (the order for both the print(s) and framing must be placed and paid for in full within the time period stated above.)
*Offer is not valid for any artwork by Banksy, Damien Hirst or STIK.
DO I NEED TO BOOK AN APPOINTMENT?
No, you can walk in during our opening hours and we will be happy to assist!
However, if you wish to see specific artwork, we do recommend booking an appointment, as we can ensure that we have the pieces ready for you to view. (Not all of our artwork is kept in the gallery, and some pieces can only be ordered online).
Similarly, if you wish to have a framing consultation, by booking an appointment we can be sure that there will be a member of staff ready to assist you.
You can book all appointments on our website here.
CAN I ORDER ONLINE?
Yes, whether you are U.K. or internationally based, you can order unframed and framed artwork online. Delivery is still continuing to operate; specific information on shipping can be found here. If you wish to click and collect from the gallery, once you have placed your order you can book a collection appointment here.
WHEN WILL MY ORDER ARRIVE?
As we use external couriers for the majority of our deliveries, the lead times for delivery will vary depending on the order and the shipping location. For U.K. deliveries, the lead time is approximately 1-7 days, and for international orders, the lead time is approximately 2-14 working days. (Please be aware that there are slight delays due to Brexit.) Further information on lead times can be found here.
ARE FRAMING SERVICES AVAILABLE?
Yes our framing services are operating. This includes framing for prints and originals purchased at the gallery, but also any external pieces that you may have. Framing quotations can be provided via email, virtually via FaceTime/Zoom, or you can visit us in the gallery. Please be aware that the lead time for framing is currently 3-4 weeks.
If you wish to drop off any items for framing, or organise a framing consultation, you can book an appointment here.
HOW DO I RETURN MY ONLINE ORDER?
You can view our returns policy here.
We are able to offer valuations for certain artworks only. Please contact us for more information and to find out if we are able to assist you.
We can provide you with recommendations for specialist artwork insurance. Please contact us for more information.
Artist submissions will only be considered via email application (email@example.com). Full information on artist submissions can be found on our website here.
I HAVE A QUESTION REGARDING ARTWORK OR FRAMING, HOW CAN I CONTACT YOU?
If you wish to contact us, you can do so by reaching out via the following:
- Visit us in the gallery!
- Email: firstname.lastname@example.org / email@example.com
- Livechat: On our website
- Phone: 01494 677566
- Social Media: Direct message on Instagram (@eyelikegallery) or Facebook (EyeLikeGallery)
Our customer service hours are Monday to Saturday, 9.30am to 5pm.